Residents across Soroti City, Soroti District, Amuria, Kalaki, and Kaberamaido have been advised to prepare for a temporary water supply interruption on Friday, 28th November 2025, as Awoja Water Works undergoes critical final installation works.
The shutdown, scheduled to run from 8:00am to 2:00pm, will facilitate essential electrical upgrades on newly installed high-lift pumps at the treatment plant.
The announcement was issued by Wendy, the Area Engineer for Soroti Water, who confirmed that the temporary disruption is part of the final stages of the Awoja Water Production and Supply Improvement Project.
According to the statement, the project, which has been ongoing for months, has now reached a near-completion phase, with contractors working intensively to integrate the newly installed systems with the existing infrastructure.
In her statement, Wendy expressed gratitude to customers for their patience during the implementation of the project, noting that the upgrade is expected to significantly enhance the reliability and capacity of water supply across the affected districts.
“As the Awoja Water Production and Supply Improvement Project nears completion, we want to thank you, our dear customers, for your patience throughout the project period. The contractors are currently working around the clock on the final installation of new equipment at our treatment plant.”
The statement further explained that the shutdown is necessary to ensure smooth integration of the upgraded systems:
“Since the project is almost complete, the contractors need uninterrupted space and time to finalize the integration of the new system with the existing one. This will require temporary interruptions to enable them to carry out essential electrical works on the newly installed high-lift pumps.”
The water authority expects the interruption to last approximately six hours, during which both water production and supply will be affected.
Consumers have been urged to store enough water in advance and use it sparingly until normal operations resume on Friday afternoon.
“We anticipate that the interruption will last for about six hours, which may impact our production and supply processes. We therefore advise that you use your water sparingly until we resume normal operations,” the statement reads in part.
The planned shutdown comes at a time when the region has been experiencing intermittent water shortages due to ongoing upgrade works.
However, officials remain optimistic that once the new system is fully integrated, communities will benefit from a more efficient and reliable supply network.
The National Water and Sewerage Corporation (NWSC) Soroti Area office has also reassured the public that its technical teams will be on standby to monitor the process and respond swiftly in case of unforeseen challenges.
“We apologize for any inconvenience this may cause and appreciate your understanding and cooperation,” Wendy added, reaffirming commitment to delivering improved water services.
Residents are encouraged to follow NWSC’s official communication channels for any additional updates or changes to the shutdown schedule.
The completion of the Awoja Water Improvement Project is expected to mark a major milestone in boosting water access and efficiency for thousands of households across the Teso and neighboring regions.
About Author
